#LENOVO SUPPORT ASSIST SOFTWARE IS UPDATED#
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Select a link below for more details: Download Rescue & Smart Assistant (Installs on PC) How to use Rescue & Smart Assistant. Rescue & Smart Assistant User Guide. Anguilla Antigua and Barbuda Argentina Aruba Australia Austria Bahamas Bangladesh Barbados Belarus Belgium Bermuda Bolivia Brazil Bulgaria Canada Cayman Islands Chile Colombia Costa Rica Croatia CuraГ§ao Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Greece Grenada Guatemala Guyana Haiti Honduras Hong Kong S.A.R.

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Of China Malaysia Mexico Mongolia Montserrat Morocco Nepal Netherlands New Zealand Nicaragua Nigeria Norway Oman Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Saudi Arabia Serbia Singapore Sint Maarten (Dutch part) Slovakia Slovenia South Africa South Korea Spain Sri Lanka Suriname Sweden Switzerland Taiwan Region Thailand Trinidad and Tobago Turkey Turks and Caicos Islands Ukraine United Arab Emirates United Kingdom United States of America Uruguay US Downloads Venezuela Vietnam Virgin Islands, BritishAre you seeing either of these error messages While using Intel Driver & Support Assistant ERROR: A customized computer manufacturer driver is installed.Premium Support Plus. Every Dell PC comes with a base warranty, but for the ultimate support, upgrade to Premium Support Plus to get support that covers repairs for accidents, automated features that detect and remove virus and malware, proactive and predictive issues resolution, available 24x7. SupportAssist helps even when you cannot get to. Lenovo Premier Support service provides a new level of support for the data center. Learn more about Rescue & Smart Assistant.

NETGEAR Premium Support.We have seen some great news in this general space since I posted this article. NETGEAR provides complimentary technical support for NETGEAR products for 90 days from the original date of purchase. Cant find what youre looking for Quick and easy solutions are available for you in the NETGEAR community. Anguilla Antigua and Barbuda Argentina Aruba Australia Austria Bahamas Bangladesh Barbados Belarus Belgium Bermuda Bolivia Brazil Bulgaria Canada Cayman Islands Chile Colombia Costa Rica Croatia CuraГ§ao Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Greece Grenada Guatemala Guyana Haiti Honduras Hong Kong S.A.R.

Lenovo Support Assist Software Is Updated

That is not the case for Microsoft Store updates. Moreover, even those classic Windows applications that do support automatic updates often requires user interaction to either initiate the update or go through the installation wizard. While itвЂ™s possible for classic Windows applications to be able to update themselves, having them in the Microsoft Store makes a more unified experience. This is great news because these OEM support software is updated regularly just as any other software, to fix bugs, add new features, etc. Lenovo Companion, and now Lenovo Vantage, has been in the Microsoft Store for a while now. The program will search for and download available updates.First is that Dell recently made its support software Dell SupportAssist a Microsoft Store app.

On a dual-core device (e.g. Just like how iOS updates its apps on iPhones and iPads.The process (wsappx) can be very resource intensive at times. It just happens quietly in the background without the user even knowing it.

This should lessen our reliance on the often-terrible support apps that PC makers bundle with their hardware.HP Support Assistant (HPSA) is a built-in software that comes with consumer HP desktop and laptop computers. IвЂ™ll just quote ThurrottВ on why this is significant:Better still, they are distributed through Windows Update, and hardware support apps are distributed through the Microsoft Store. But thatвЂ™s another story.The second development is that Intel has released its first Universal Windows Driver (UWD) compliant drivers.

I wish updates on Windows computers are built the same way. Pretty much the whole process is automatic. In contrast, updates in macOS through the App Store requires little user interaction if at all.

On an HP Slimline desktop, I manually downloaded and installed F.24 BIOS update from HP support website. вЂњtry again laterвЂќ doesnвЂ™t help, either.Failure to acknowledge successful installationsSometimes an update installation would register a failure even though everything goes smoothly. To solve this, HPSA wants your human help:Sometimes the installation would just fail and give no indication as to why. HPSA doesnвЂ™t know if installation is finished or notFor those updates that launches a separate installer, the installer does not communicate back to HPSA when installation is finished (and let HPSA go on with the next update, for example).

The latest BIOS is F.22 according to HP Support website. It also claims that the last installation failed, even though, again, nothing during the installation process indicated anything abnormal and System Information clearly says I have the F.24 BIOS.Failure to find the most current BIOS/UEFI updateOn an HP Envy 13 laptop, the current UEFI firmware/BIOS version is F.13. After the laptop rebooted, I logged into Windows and let HPSA check for updates again and sure enough, the BIOS update was still there.HPSA keeps an вЂњAction LogвЂќ that records past installations. And the process looked no different from when I used the installer I manually downloaded from HP Support website. Again, everything went smoothly and no error messages showed up whatsoever.

However, the update process command window popped up only briefly and immediately terminated itself before I could see anything in the command window. I downloaded the update file from HP Support website and tried to install it standalone. However, this update would not even show up in HPSA.Manual installation didnвЂ™t work, either. Failure to find existing updatesBut sometimes HPSA cannot find an existing update at all.On an HP Envy 13 laptop, the internal Intel SSD is running firmware HP01 while the HP Support website has released HP03 firmware update.

As you can see in the Action Log, the chipset update is вЂњInstalled on: 2/24/18вЂќ. This is a frequent problem with Intel chipset driver. The laptop was running an older version of the firmware.Sometimes an update wonвЂ™t go away in HPSA even after installation. In one instance, I was installing F.22 UEFI firmware update, when HPSA inexplicably notified me that the very firmware I was installing was no longer applicable.

Custom-built, and Windows computers vs. Yet HPSA wants to install an update that is clearly intended for Windows 10 1607.Support software matters in two contexts: pre-built vs. The desktop is running Windwith all latest Windows Update installed.

Motherboard manufacturers in general donвЂ™t do a good job of frequently updating driver software except for the higher-end models. Motherboard, video card, network adapters, etc. To keep a custom-built computer up to date on all driver and firmware updates, one has to follow multiple vendorsвЂ™ support pages, e.g.

Or, alternatively, find a way to deliver driver and firmware updates through Windows Update for all Windows computers. I wish Microsoft and its partners find a way to carve out a market segment for affordable Surface devices. A longer Surface line, especially one with more affordable models, seems like the very thing that would annoy Dell, HP and Lenovo.But I wish to be proven wrong. But to truly manage user experience, Microsoft has to take everything into its own hands, and it must do so without annoying Dell, HP or Lenovo. Windows is great because of its high penetration, and having many hardware partners definitely help with maintaining that market share.

I hope this method gets more polished over time and, more importantly, sees wider adoption in the future.

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